I’m a Volunteer/Applicant—What Can I Expect?

Ready to Begin?

These links will be available until November 15th as we are updating our internal software to better serve our clients. Questions, please contact [email protected]

Complete initial forms

Complete the necessary paperwork. The organization will provide you with the background check release forms. The forms can be completed by physically filling them out and returning them to the organization or the forms can be completed electronically.

We may need to verify information

You may receive a phone call from True Hire (our parent company), asking you to verify information that you provided in the background release, including, but not limited to the following:

  • Social security number
  • Spelling of your name
  • Date of birth
  • Driver’s license number
  • Request for additional references

Results and Disputes

Your background check results will be sent to the organization. In the event your application is disqualified due to the results of your background check, you will receive an adverse action letter in the mail. If you feel the results of the background check are inaccurate, you have the option to file a dispute.

Questions or Concerns

If you have any questions about the background check process or want to obtain a copy of your background check results, contact the organization or contact Background Checks for Volunteers.


The federal Fair Credit Reporting Act (FCRA) is a federal law designed to promote accuracy, fairness, and privacy of information in the files of every “consumer reporting agency” (CRA), such as Background Checks for Volunteers.

Submit a Dispute

It’s important to submit disputes if there is inaccurate information on your background check.