Security and Protection of Private Information

August 17, 2018 admin Uncategorized

Security of information has become a major concern over the past year. While people have always been wary of sharing personal information over the internet, when Equifax was hacked last summer, it started an outcry for more security. More recently, the fear of how personal data is being used was brought to light with the Facebook data privacy scandal.

True Hire wants to ease your fears and answer questions about how we use our clients’ and their applicants’ data and how we keep it safe and protected. Considering all of the personal information we gather for background checks, our security protocol must be top-notch.

Secure Connections

The first step to protecting information online is establishing a secure connection. This is done through an SSL certificate. This is a certificate that a company purchases for its website. The issuing company verifies the company’s identity and confirms that the website does indeed belong to that company. The certificate also encrypts any data you or your applicant may enter on our website. An encryption basically scrambles the data, so no one can steal it while it’s being sent from your computer to our secure web server.

You may have noticed that some websites are now blocked from being accessed by users if they aren’t secure. When this happens, you will see an alert like this one:


True Hire’s websites are 100 percent secure! This includes our main websites, the client portal and the applicant portal. The picture below shows the details about our web security.


Secure Servers & Communication

Background checks require personal information, which is nothing to mess around with. In 2017 there were 16.7 million victims of identity fraud, a record high. We understand and appreciate the sensitivity of the data we work with every day, so we have serious security in place.

  • We are NAPBS Accredited, which means we’re held to the highest standards of security and privacy.
  • We utilize top-level firewalls.
  • All emails in and out of our office are encrypted.
  • Our office has a state-of-the art security system.
  • All employees, partners and researchers are highly vetted.
  • We are 100 percent US-based, and all screening is handled in our home office.

Privacy Protection

True Hire takes every step possible to prevent misuse, loss, unauthorized access, disclosure, alteration and destruction of you and your applicants’ private information. We only use the data for background screening purposes, and we never share information with unauthorized users. We do not sell information to third parties. For more details, you can read our full privacy policy.

In close, we want you and your applicants to always feel like we can be completely trusted. We hope this information gives you reassurance and reinforces the confidence you’ve always had in True Hire and its team. If you have further questions or concerns, please reach out! Email us at or call at

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